Ghanendra's Tips

 We are on Sitecore 10.1.2 and we use Sitecore Publishing Service module. We often encounter random unresponsiveness of Publishing Service where content authors report that they tried publish an item or a site but the publishing dialog seemed unresponsive and errored out as in snapshot below after few seconds - When we looked at the publishing service logs, we could see that it disposed off all the connections but did not attempt at recreating them. An application pool recycle solves the problem but the catch is this blocks the content authors from publishing their changes until a developer gets to recycle the application pool for the publishing service. We had an option of scheduled application pool recycle for the Publishing service but our application is used 24x7 across the globe by content authors for editing their content. So there were chances that application pool recycle may kill any publishing jobs and then create further problems. As an attempt to solve this problem, we star

 The Problem While working in Experience Editor in Sitecore 10.1.2, content authors started reporting that clicking on Lock and Edit link doesnt lock the page sometimes. Content Authors have to reload the page to work or use Content Editor to Edit the page. This has been reported by multiple users at multiple times and is not consistently reproducible. The Research We have observed that when Lock and Edit is unresponsive, it doesnt trigger any requests in Network tab in browser dev tools. When Lock and Edit is responsive, it triggers several requests in Network tab. The HTML for Lock and Edit appears same in both the cases without any missing fields. The console tab doesnt contain any errors. To learn more on this issue, I created a Sitecore Support ticket. Sitecore support representative was able to reproduce the issue on her local instance as well. Below is the response from Sitecore -  "I was able to reproduce this behavior in the local environment and, since this is not the ex

THE PROBLEM We are on Sitecore 10.1 and we use Sitecore Publishing Service for publishing. Recently, we encountered an issue where our items selected in a custom field (called as Multilist Dynamic Source with Search ) were not published even when Related Items checkbox was checked in the Publish Dialog. However, the items selected in the Multilist fields publish properly. Hence, we ruled out the possibility of Sitecore Publishing Service configurations not pointing to correct database that stores Link DB. We discussed that issue in a previous  blog . Multilist or any custom field based on Multilist stores the selected items as a pipe separated list of ItemIDs. You can verify this by looking at the Raw Values of the field. When a user published a page and checked the checkbox for Related Items , then the expectation was that the items selected in Multilist or the custom field of a rendering datasource shall also get published. In our case where we used the custom field based on Multilis